Returns & Exchanges

At iluvcolors, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day window for returns on unused or gently swatched products. Our goal is to ensure your makeup bag is filled only with shades that make you feel vibrant and confident.

Return Process

• 1.
  Initiate Your Request

  Log into your iluvcolors account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.